Tivimate Companion Already Purchased for Another Account

TiviMate Companion is a companion app for the TiviMate IPTV player that allows users to remotely control their player and access additional features such as EPG, playlists, and parental controls. This app was developed by Armobsoft FZE. However, sometimes users may encounter a problem when they have already purchased TiviMate Companion for another account. In this article, we will take a look at what to do when this problem occurs and how to resolve it.

What is Tivimate Companion Already Purchased for Another Account?

This problem occurs when a user has already purchased TiviMate Companion for another account, and they try to purchase it again on a different account. This can happen if a user has multiple accounts on the same device or if they have switched to a new device. In this case, the user will not be able to purchase TiviMate Companion again and will receive an error message saying that the app has already been purchased. We also have a guide on Tivimate Parser Exception if you are facing this error.

How to resolve the problem?

The solution to this problem is to restore the purchase on the new account. This can be done by going to the Google Play Store or the Apple App Store, depending on the device you are using, and selecting the “Restore Purchases” option. This will restore the purchase of TiviMate Companion to the new account, and you will be able to use the app without any issues.

Another way to fix this issue is to contact the Tivimate’s customer support and explain the issue, they will help you to restore the purchase.

Preventing the problem

To prevent this problem from happening in the future, it is important to keep track of all the accounts that have been used to purchase TiviMate Companion. This can be done by making note of the email address or account name used to purchase the app. Additionally, if you plan to switch to a new device, it is a good idea to deactivate TiviMate Companion on the old device before activating it on the new device. Also checkout Tivimate Companion iPhone.

In case of multiple accounts on a single device, it’s a good idea to use one account for all the purchases and use that account for all the apps and games.

Conclusion

The problem of having already purchased TiviMate Companion for another account can be easily resolved by restoring the purchase on the new account. To prevent this problem from happening in the future, it is important to keep track of all the accounts that have been used to purchase the app and deactivate the app on the old device before activating it on the new device. If you have any issues, you can contact the Tivimate’s customer support for assistance.