If you’re having trouble with Tivimate Companion Application, you’ve came to the right place. Please use this form to tell us about the issue you’re experiencing.
TiviMate IPTV Player is a popular streaming solution that allows users to access a wide range of TV shows, TV channels and other video content online without any trouble. However, like any other software, it may encounter errors from time to time including Stream Not Available, Invalid URL, Loading Error, Buffering Issues, Playlist Import Error, Tivimate Parser Exception, No Sound, and No Picture. These errors can be caused by a variety of factors, including poor internet connection, outdated software, incorrect login credentials, and more. To resolve these errors, users can try clearing the cache, updating their TiviMate IPTV Player App on your device.
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25 thoughts on “Report an Issue”
I would like to make my subscription a life time subscription. Also I replaced one of my devices with a newer faster device but I don’t know which one to remove on my list of devices. Hope you can help me with these issues.
Did you try removing the old one?
I cannot get the download to download
Hi Judy, Have you tried downloading through the link given on the website? It’s working fine!
I would like to use multiple accounts of TiviMate Companion as I plan to have multiple android boxes running TiviMate. However, when I just tried to set up a second account, it would not allow me as the app already recognizes I have another account. Is there a way around this? I would also like to know if you have a wholesale program? I would like to potentially use hundreds of premium accounts
The download link is working perfectly. Can you check it again?
I just upgraded my android box. I have my subscription through Fameiptv and when I got things loaded I found tivimate already loaded which is fine because I was going to load it anyway. When I went to set up some favorites it went to the unlock premium screen, as I go through the screens when I got to the last screen to purchase it comes up with error. I would like to make this purchase, how can I do this?
Tivimate läuft nicht wen CyberGhost an ist oder ein anderer vpn
Hello, I purchased the premium back on 7/17 and am trying to figure out where to find my login creds, an email anything.. i have the app loaded on my other tv’s and my service added but cant unlock the premium features.
I can not pay for lifetime subscription on may phone. What other options do I have . I’ve tried everything
I’ve tried xtreme codes and M3u, I only get an error has occurred processing play list.
I cannot log into premium account.
You should remove the app or clear data and try login again. It should be working.
Registered a gmail for trial and then hopefully a 1yr premium subscription, but getting No Valid Order message prompt in the app when trying to Unlock Premium. Already deleted and reinstalled app. No go
Need to reset my password but the link you sent won’t open.
Downloaded app just fine on my Firestick. I’m now trying to create a TiviMate Companion account but it keeps saying, “Could not sign up, please try again later.” Please advise.
I’m trying to sign up and pay. However when companion authenticate my credit card I receive a box with the wrong email. That email is in my phone but not the one I’m using. I signed up with a different email and trying to respond to the wrong email doesn’t work either. I then tried to reset my password the recovery code was sent to yet another email that I wasn’t using.. . I deleted and reinstalled the app and cleared cache and data.
I’m still trying to open my subscription but always end up with the same rectangular box with the wrong email on top asking for a password. First its the wrong email and I’ve tried every password that I can think of. My credit card has been added with no problem.
Like to buy for 33,99 instead of yearly, how can i do this?
Is it possible for 10 tv’s?
I’ve paid for the premium subscription, which expired after 1 month. Have been trying for days to contact someone to fix this problem, the fb page isn’t monitored, email doesn’t work….customer service is apparently not top priority.
not working after version update. I have EPG but doesn’t stream channels. It worked fine
before the update
I have a tivimate subscription that ends may 26, 2023 that is in my list of subscriptions on the Google Play store. I try adding account email@example.com to tivimate on a firestick and it says there is no subscription. When I go into tivimate companion and try to purchase a subscription it says purchased already to another account. I either want to use the currrent subscription (no devices activated) that ends may 26, 2023 or buy a new subscription. Please help.
They will tell you that you need to purchase a plan for each tv that you have on at one time. I just loaded 9 firesticks but only bought 3 plans because that all i would ever have on at one time. I picked tivimate as my player and toy can assign 5 devices to 1 player so i had to purchase 2 players to accom
modate the total of 9
My premium account TV guide stopped working and I have a lifetime membership. Please help me.